FAB- First Abu Dhabi Bank -First Gulf Bank (FGB)(Post Merger)Surface Transport & Logistics
FGB merged with NBAD in 2016 to form First Abu Dhabi Bank (FAB)
FAB, the UAE’s largest bank and one of the largest financial institutions.
Corporate training is a means of providing learners with the knowledge and skills they need to perform their jobs at a high level. This is typically the responsibility of the Learning and Development / Talent teams in larger companies and the Human Resources department in smaller organizations.
challenge
FAB / FGB Training Department were using text training courses as well as empowering external stakeholders training. These text training manuals & methods were primitive,were time consuming in general and not cost-effective in particular.
solution
Ashraf helped creating an Online Training Platform wherein the training content was formated and made interactive and user-friendly to achieve the Bank’s staff training needs. This Online E-Learning module included using Creative Writing, Photography, Videography and highly interactive training modules where the end-user can browse through the contents having intermittent multi-choice quiz, at his own pace of learning and then at the end of the e-learning session attempting a related multi-choice test which is timed, scored and logged by the Training Department to enable it to analyse further training needs of the staff and possible career growth paths based on the results of these tests.
results
Thus, with the Online Staff Training Portal, the Bank’s Training Department could load content in a user friendly and interactive format. This portal would also support presentations and video content. The staff could log into the portal at their workstations, view the presentation content and then also test their knowledge through a subsequent online multi-choice test which could score them. On completion of the training, the Training Department would receive a log of the staff completing the training (along with the duration) and also their scores.
By the numbers, the effort:
- 95 % Employee satisfaction
- 80 % Cost reductin
- 272% ROI